Pavlos Hatzopoulos
First Event: The mobile phone of an assistant manager of Cosco subsidiary, Piraeus Container Terminal (PCT), rings while he is guiding two journalists around Piers II and III of Piraeus port. The assistant manager is urgently called by his interlocutor to solve a crisis. A client company is complaining that its reefer container has been damaged and the goods stored inside are endangered. The container has to be emptied of what seem to be bananas, and reloaded to another, unimpaired reefer. The assistant manager gives instructions to his interlocutor over the phone of the exact location within the terminal yard where the operation should take place. There is insufficient space at the current location of the damaged container for it to be stacked at the optimal angle so that its cargo can be emptied without the bananas spilling out into the yard.